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Terms of Service

Last updated: March 28, 2026

These Terms of Service (“Terms”) govern your access to and use of Voiyce, a macOS application and related services operated by Pentridge Media (“we,” “us,” or “our”). By downloading, installing, or using Voiyce (“Service”), you agree to these Terms. If you do not agree, do not use the Service.

Contact

Pentridge Media
Philadelphia, Pennsylvania, United States
Email: aki.b@pentridgemedia.com

Eligibility

You represent that you have the legal capacity to enter into these Terms (including, if you are using the Service on behalf of an organization, that you have authority to bind that organization). If you are not permitted to use the Service under applicable law, you may not use the Service.

The Service

Voiyce provides voice dictation and related features for macOS. Features, limits, and availability may change. We may update the Service with or without notice. We do not guarantee uninterrupted or error-free operation.

Accounts

You may need an account to use certain features. Authentication and related account services may be provided through InsForge (or successor providers). You are responsible for safeguarding your credentials and for activity under your account.

Fees and subscriptions

Trial. We may offer a free trial of Voiyce Pro that lasts up to seven (7) days and includes up to 2,500 dictated words (or as otherwise stated in the app or checkout), whichever limit is reached first. Unless otherwise stated at signup, no payment method is required to begin the trial.

Pro subscription. The Pro plan is offered at USD $12 per month or USD $120 per year (plus applicable taxes), unless a different price is shown at purchase. Paid subscriptions renew automatically until canceled.

Payment processing. Payments are processed by Stripe. You agree to Stripe’s terms and privacy practices for payment processing. We do not store your full card number on our servers.

Refunds. If you are not satisfied with your paid subscription, you may request a refund within thirty (30) days of your initial purchase by contacting us at the email above. Refunds are subject to verification and may be limited to the fees paid for the current subscription period as determined in our reasonable discretion. This refund policy does not affect any statutory rights that cannot be waived.

Cancellation. You may cancel your subscription through the mechanism we provide (for example, account or billing settings) or by contacting us. Cancellation stops future renewals; you may retain access until the end of the current billing period unless otherwise stated.

Acceptable use

You agree not to:

  • Use the Service in violation of law or third-party rights;
  • Attempt to probe, scan, or test vulnerabilities, or breach security or authentication measures;
  • Reverse engineer, decompile, or disassemble the Service except where applicable law permits;
  • Use the Service to transmit malware, spam, or unlawful, harmful, or abusive content;
  • Resell, sublicense, or commercially exploit the Service without our written consent; or
  • Interfere with other users’ use of the Service or our networks or systems.

Your content

You retain rights in content you create. To operate the Service, you grant us a limited license to host, process, transmit, and display your content (including voice input and transcripts stored on our backend) solely to provide and improve the Service, as described in our Privacy Policy.

Third-party services

The Service integrates with third-party providers (for example, hosting, authentication, speech recognition, analytics, email, and payments). Their use is subject to their terms. We are not responsible for third-party services.

Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. DICTATION AND AI-ASSISTED FEATURES MAY PRODUCE INACCURATE OR INCOMPLETE OUTPUT; YOU ARE RESPONSIBLE FOR REVIEWING OUTPUT BEFORE RELYING ON IT.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (USD $100), EXCEPT WHERE PROHIBITED BY LAW.

Indemnity

You will defend and indemnify us and our affiliates, officers, and employees against third-party claims arising from your use of the Service, your content, or your violation of these Terms, except to the extent caused by our willful misconduct.

Termination

We may suspend or terminate access to the Service if you materially breach these Terms or if we must do so to comply with law or protect the Service. You may stop using the Service at any time. Provisions that by their nature should survive will survive termination.

Governing law

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles, except that the Federal Arbitration Act governs arbitration as described below.

Dispute resolution; arbitration

Informal resolution. Before filing a claim, you agree to contact us at aki.b@pentridgemedia.com and attempt to resolve the dispute informally for at least thirty (30) days.

Binding arbitration. If the dispute is not resolved informally, either party may elect to resolve the dispute exclusively through final and binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (or Commercial Rules if applicable), except that either party may seek injunctive relief in court for intellectual property or misuse of the Service. The arbitration will be held in Philadelphia, Pennsylvania, unless the parties agree otherwise or AAA rules permit a different location. You and we waive any right to a jury trial for disputes subject to arbitration.

Class action waiver. TO THE FULLEST EXTENT PERMITTED BY LAW, DISPUTES MUST BE BROUGHT ON AN INDIVIDUAL BASIS ONLY; CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTIONS ARE NOT PERMITTED.

If any part of this arbitration section is found unenforceable, the remainder remains in effect to the maximum extent permitted.

Changes to these Terms

We may modify these Terms by posting an updated version and updating the “Last updated” date. If a change is material, we will provide notice as required by law or as we reasonably determine. Continued use after the effective date constitutes acceptance of the updated Terms, except where prohibited by law.

Miscellaneous

These Terms constitute the entire agreement between you and us regarding the Service. If any provision is invalid, the remainder remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

These Terms are provided for informational purposes and do not constitute legal advice. Consult qualified counsel for your specific situation.